Driver Help Center
Resources to help you succeed as a Rovor driver
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Driver Help Center Articles
Vehicle Requirements
Learn about the vehicle requirements for driving with Rovor, including age limits, inspection process, and maintenance standards.
Getting Started as a Driver
Everything you need to know to get started as a successful Rovor driver.
Driver Earnings
Tips and strategies to increase your earnings and efficiency as a Rovor driver.
Can I cancel an accepted order?
How withdrawing from an accepted order affects Reliability Score and the customer.
What is Driver Reliability Score?
How Reliability Score works, tiers, and how it affects dispatch priority.
Is money deducted when I cancel?
Drivers are not charged a Rovor cancellation fee — reliability points apply instead.
How does penalty review work?
Request a review after a withdrawal if an emergency caused the cancellation.
How do I contact Rovor?
Open Contact Rovor from an order to reach in-app support.
Why can’t I share contact info in chat?
Trip chat blocks phone numbers and off-platform payment details.
Can I take direct payment from a customer?
Private deals and off-platform payments can lead to account restriction.
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