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Help CenterDriver Help CenterCan I take direct payment from a customer?

Can I take direct payment from a customer?

Last updated: July 27, 2026

No. All bookings and payments must stay on Rovor. Private deals or off-platform payment may result in account restriction and are not protected by Rovor Care.

Accepted quotes are a commitment to complete the order through the platform.

Stay on Rovor

Bookings or payments arranged outside Rovor are not protected by Rovor Care, payment protection or Rovor support.

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