Can I cancel my order?

Yes. You can cancel most orders from the order screen or History before the trip is completed, as long as the order is still in an eligible status (for example, waiting for quotes, confirmed, or assigned).

Cancellation fees depend on how close you are to pickup and whether the driver has arrived. See How is the cancellation fee calculated? for the live fee schedule.

If a driver withdraws, your order usually stays active while Rovor arranges a replacement — you are not charged a customer cancellation fee for that event.