How to Reserve a Ride
✅ Quick Answer
Open Rovor → New Delivery → add Pickup + Drop-off → choose vehicle → add item details → confirm → track driver.
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🧭 How it works (the flow)
1) You create a booking with pickup, drop-off, vehicle type, and item details
2) Rovor matches you with an available driver nearby
3) Driver arrives at pickup and completes the delivery based on your notes
4) You receive updates in-app until the job is completed
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🧾 Step-by-step: How to book
1) Tap New Delivery
2) Enter Pickup address (include unit + buzzer + building name)
3) Enter Drop-off address (include unit + buzzer + building name)
4) Choose the vehicle type that fits your items
5) Add item details (what it is, number of pieces, size/weight if known)
6) Add instructions (parking, elevator, loading dock, call on arrival)
7) Review the estimate and confirm
8) Track the driver status in the app
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💡 Pro Tips
- Add a landmark (e.g., “visitor entrance beside Starbucks”)
- Add access details (buzzer, gate code, concierge instructions)
- Be ready at pickup to avoid waiting time
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⚠️ Common issues (and fixes)
- Driver can’t find you: send a landmark + exact entrance info
- Vehicle too small: cancel early and rebook with a larger option
- Address typo: update notes immediately or cancel + rebook if needed
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❓ FAQ
Can I book for someone else?
Yes. Add the contact person’s name and phone in the notes and ensure someone is present.
Can I schedule in advance?
If scheduled delivery is available in your area, you will see a date/time option during booking.
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